legal@it-jay:~ (zsh)
status: 200 OK [Terms & Conditions] // rev: 2026.1
$ cat general_terms.md

General Terms & Conditions

Rules of service provision, rights and obligations of parties, payment procedures, and limitations of liability in B2B and B2C relationships.

// Contractor enterprise details

"company" "IT-JAY, Jędrzej Dec"

"address" "Hofkensweg 42, 9420 Erpe-Mere, Belgium"

"cbe_vat" "BE 0661.654.321"

"email" "info@it-jay.be"

"web" "https://www.it-jay.be"

$ cat art_01_scope_definitions.json
part 1: general provisions
"Article 1": Scope & Definitions

These general terms and conditions apply to all quotations, agreements, deliveries, and services provided by IT-JAY, unless explicitly agreed otherwise in writing.


"customer" "Any natural or legal person entering into an agreement with IT-JAY"

"consumer_b2c" "A natural person acting exclusively for non-professional or non-commercial purposes"

"enterprise_b2b" "Any entity pursuing an economic objective"

"customer_own_terms" "Expressly and entirely rejected"

$ cat art_02_03_quotations_performance.json
offers and obligations
"Articles 2 & 3": Quotations, Conclusion of Agreement & Obligation of Means

"art_2_quotations" "Valid for 30 calendar days, non-binding; agreement is concluded upon written confirmation or actual start of execution. Manifest errors do not bind IT-JAY."

"art_3_nature_of_obligations" "Obligations of means (inspanningsverbintenissen). IT-JAY does not guarantee 100% security against cyberattacks or 100% uptime without a signed SLA."

"art_3_deadlines" "Deadlines are indicative; delays without intentional fault do not give right to compensation or agreement termination."

"art_3_subcontractors" "IT-JAY reserves the right to engage third parties, experts, and freelancers."

$ cat part_02_activity_modules.json
part 2: modules per activity
"Part 02": Modular Terms for Specific Services

Detailed clauses governing specific areas of IT-JAY professional activities.


"module_A_consulting_software"
"nace" "62.010, 62.020, 62.030"
"cooperation" "Customer timely provides data and administrative access rights"
"acceptance" "14 calendar days for testing and reporting defects; production deployment constitutes unconditional acceptance"
"open_source" "Permitted; customer complies with third-party software licenses"

"module_B_cloud_hosting_domains"
"nace" "63.110, 63.120"
"notice_takedown" "Customer is fully responsible for content; illegal materials result in immediate service suspension"
"fup" "Fair Use Policy (FUP) to safeguard infrastructure stability"
"third_party_providers" "Provider SLAs apply (Microsoft, AWS, Google); no chain liability"

"module_C_photography_media"
"nace" "74.201, 74.209"
"copyright" "Retained by IT-JAY; customer receives a license; commercial resale prohibited"
"raw_files" "Not delivered unless purchased separately"
"portfolio" "Consent to publication for promotional purposes unless objected to in advance"

"module_D_hardware_sales"
"nace" "46.500, 47.400, 47.910"
"ownership" "Retention of title until full payment is received"
"risk" "Transfers upon delivery or handover to the carrier"
"warranty" "B2C: 2-year statutory warranty; B2B: manufacturer warranty only"

"module_E_training"
"nace" "85.592, 85.599"
"materials" "Copying and distributing without consent is prohibited"
"cancellation" "Cancellation < 7 days before the date requires 100% payment"

$ cat art_04_05_backup_payments.json
backup and finances
"Articles 4 & 5": Backups, Pricing & Late Payment Fees

"art_4_backup_duty" "Customer is solely responsible for backups prior to IT-JAY starting work. IT-JAY is not liable for data loss."

"art_5_invoice_terms" "30 calendar days from invoice date"

"art_5_b2b_late_payment" "Statutory interest (Act 02/08/2002) + 10% lump sum (min. €100)"

"art_5_b2c_late_payment" "Free reminder (14 days grace period); then interest and fees under Book XIX of the Code of Economic Law (€20 up to €150; €30+10% up to €500; €65+5% above €500)"

"art_5_service_suspension" "Right to suspend services (hosting, support) in case of overdue payments"

$ cat art_06_08_withdrawal_liability.json
rights and liability
"Articles 6, 7 & 8": Right of Withdrawal, Liability & Force Majeure

"art_6_b2c_withdrawal" "14 days to withdraw from distance contracts. Exceptions: fully performed services with prior consent, digital content, and customized products made to order."

"art_7_liability" "Intentional fault and gross negligence only. No liability for indirect damages (lost profits, ransomware, cyberattacks). Total sum capped at invoiced amount or professional liability insurance payout."

"art_8_force_majeure" "DDoS attacks, power outages, cloud provider failures, etc. Hardship doctrine applies (Art. 5.74 of the New Civil Code)."

$ cat art_09_12_final_clauses.json
confidentiality, gdpr and jurisdiction
"Articles 9 - 12": Confidentiality, GDPR, Termination & Applicable Law

"art_9_confidentiality_non_solicitation" "Obligation of confidentiality (NDA). Non-solicitation of employees and contractors for 12 months under penalty equal to 12 months' gross remuneration."

"art_10_gdpr" "IT-JAY acts as Controller for direct data. A separate Data Processing Agreement (DPA) applies when handling customer databases."

"art_11_termination" "Immediate termination in case of bankruptcy, material breach of contract, or suspicion of criminal activity."

"art_12_court_and_law" "Belgian law exclusively (CISG excluded). Courts of the Judicial District of East Flanders, Dendermonde division."